MP
M P

1 reviews | Active since Nov 2015

24 Jul 2018, 06:56

INCOMPLETE DELIVERY THAN NO HUMAN TO COMPLAIN

Ordered the Makita plunge saw consisting of the saw, clumps and 1.4 m guide rail. They delivered only a box with the saw and clamps and forgotten the rail. You cannot fit 1.4 meter rail into a box of 40 x 30 cm. Also read description of the kit. Now an item valued R1000 was not delivered together with the box. Note that whole price is over R8000. They have horrible automated response system that gives you more automated responses that serves no purpose but rather confuse clients. No human response to a simple query. Order no ********** 8. Hope to get human responding to this query.

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MP
M P's update24 Jul 2018, 12:33
Reviewer Update
I' ve got human response. Thanks but in vain. The consultant is unable to comprehend that 1400 mm rail could not be fitted into box 300x400 together with a saw and clamps. The rail is single piece of equipment that is a part of the kit but is not within the box. Please try to understand and see the rail size for yourself.