*********** staff can't handle a simple return issue

<p>I bought my running shoes on the 18th August. The shoes were delivered on the 25/08 with a magnet security tag on. That was the first sign of incompetency!! How do you pack shoes in a box with a security tag - still baffles me??! Then I was told I need to log a return for them to collect the shoes and get the tag removed. It's now the 19th September - a month later after endless back and forth emails and phone calls, I still don't have my shoes. Oh, I was given a R50 coupon for my inconvenience! What a joke! Takealot couldn't resolve what I thought a very easy issue.....worse is they can't credit back my bank account with the money spent, they can only credit my takealot account, which doesn’t help me when I actually want to close that account!!</p>