*********** Service

<p>I ordered 2 x Temepered glass covers for my S7 </p> <p> </p> <p>Reported to Takealot that the Glass covers do not work and that they were removed from the phones and got damaged.</p> <p> </p> <p>Takealot the proceeded to arrange for a pickup.</p> <p>They picked up the damaged Covers.</p> <p> </p> <p>The I get an email stating that the covers will not be returned as they are damaged.</p> <p>When i challanged them on the fact that i stated in the origional request that they were damaged i got </p> <p> </p> <p>"i can see that but the company policy is to check all returns before issuing refunds and the devices are damaged"</p> <p> </p> <p>When i asked that first agent to put me through to his supervisor they refuesed and said that the supervisor will say the same thing.</p> <p> </p> <p>It took me to yelling at him to get the call tranfered.</p> <p> </p> <p>The second agent realising that i was already angry, tried to read me the same rules but was unable to explain why they set the expectation that the items will be returned as it was explaiend in the first place that it was damaged.</p> <p> </p>