PG
Prishantha G
1 reviews | Active since Jul 2015
28 Jul 2015, 08:34
*********** seller + frustrated client!
I purchased a Nescafe Dolce Gusto Coffee machine with coffee pods on Tues, 21/07/2015, I was told that the promised delivery date was Monday 27/07/2015. It was meant to be a gift and the person I bought it for was already made aware of it. I did not expect to run into any trouble so I eagerly awaited delivery yesterday the 27/07/2015, so imagine my surprise when I suddenly receive an email informing me that the machine \ is no longer available""
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takealot.com's replyOfficial
28 Jul 2015, 09:09Hello PeterWho,
We're sorry for the position we've put you in by not delivery the intended gift on Monday as expected. This is certainly not the kind of experience we wish to give any of our customers and we apologise for the disappointing outcome. Our complaints team will look into this with the relevant department and will be in touch with feedback and will assist to get this matter resolved as quickly as possible.
Sincerely,
takealot.com
We're sorry for the position we've put you in by not delivery the intended gift on Monday as expected. This is certainly not the kind of experience we wish to give any of our customers and we apologise for the disappointing outcome. Our complaints team will look into this with the relevant department and will be in touch with feedback and will assist to get this matter resolved as quickly as possible.
Sincerely,
takealot.com
takealot.com's reply28 Jul 2015, 09:09
Official
Hello PeterWho,
We're sorry for the position we've put you in by not delivery the intended gift on Monday as expected. This is certainly not the kind of experience we wish to give any of our customers and we apologise for the disappointing outcome. Our complaints team will look into this with the relevant department and will be in touch with feedback and will assist to get this matter resolved as quickly as possible.
Sincerely,
takealot.com
We're sorry for the position we've put you in by not delivery the intended gift on Monday as expected. This is certainly not the kind of experience we wish to give any of our customers and we apologise for the disappointing outcome. Our complaints team will look into this with the relevant department and will be in touch with feedback and will assist to get this matter resolved as quickly as possible.
Sincerely,
takealot.com