***********, late delivery, damaged goods,

I orded a Ryobi router advertised to come with a router table. It was delivered two weeks late and came without the table. The box was a mess and once unpacked it was clear that the router was shop soiled. All the packaging was undone and the router was badly scratched. I lodged a complaint and then a return. The router was collected a week ago and the return status is \unknown". The call centre agents are *********** and the email correspondence does not adequately answer my questions. I am going to close my account once this is sorted out. <br> Be careful when dealing with this company."""