*********** call centre

I ordered and paid full amount for a fridge and R200 delivery fee, the first unit leaked water from the dispenser and was returned, the second unit had dents and scratches on the doors. Then they were out of stock and I was refunded the unit price but not the R200 delivery fee that was paid for a fridge I never received. Then I ordered a different make fridge also paid in full with R200 delivery fee again that was delivered 06/07/22. This unit also had damage on the door and I refused to take delivery, they refunded me before close of business but again not the delivery fee but that was rectified last night. I am still battling to get the first R200 delivery fee refunded and the call centre don't read the mails that I send with ref numbers and all I am just getting replies that they need a ref number or they ref to the last order that was refunded in total but nothing about the first refund that was short of R200.