LB
Louize B
1 reviews | Active since Sept 2021
10 Apr 2022, 12:22
*********** and unacceptable delivery service
Absolutely *********** delivery service. I ordered a few things on takealot and some of the items were not delivered.
Almost a week later i still have not received the missing items. Now they want to give me credit which i feel is unfair because some items were on special when i bought them. The amount they want to credit me with will not be enough to buy the items again. All items were in stock when i ordered it.
I want my items delivered because I really need it.
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Louize B's updateReviewer Update
11 Apr 2022, 15:33They now also decided to cancel the rest of my order (Which I ordered on the 26th of March and also paid on the same day). These items were in stock at the time when I ordered.
Yet now they claim it is out of stock and cannot source them from anywhere. However, it is in stock but only R20 more expensive that when i ordered it.
I Still have not received the items from my previous order. Nor does anyone at takealot.com seem willing to help me.
I have sent over 20 emails, each time with the same response ''This matter will be escalated to the relevant department and feedback will be provided as soon as they have anything to report''. I have also called the call centre about this matter almost 4 times. All my minutes and half of my data is gone thanks to takealot.com. Will they also compensate me for my data, airtime and time that I had to put in so far ? This is getting absolutely ridiculous.
Yet now they claim it is out of stock and cannot source them from anywhere. However, it is in stock but only R20 more expensive that when i ordered it.
I Still have not received the items from my previous order. Nor does anyone at takealot.com seem willing to help me.
I have sent over 20 emails, each time with the same response ''This matter will be escalated to the relevant department and feedback will be provided as soon as they have anything to report''. I have also called the call centre about this matter almost 4 times. All my minutes and half of my data is gone thanks to takealot.com. Will they also compensate me for my data, airtime and time that I had to put in so far ? This is getting absolutely ridiculous.
LB
Louize B's update11 Apr 2022, 15:33
Reviewer Update
They now also decided to cancel the rest of my order (Which I ordered on the 26th of March and also paid on the same day). These items were in stock at the time when I ordered.
Yet now they claim it is out of stock and cannot source them from anywhere. However, it is in stock but only R20 more expensive that when i ordered it.
I Still have not received the items from my previous order. Nor does anyone at takealot.com seem willing to help me.
I have sent over 20 emails, each time with the same response ''This matter will be escalated to the relevant department and feedback will be provided as soon as they have anything to report''. I have also called the call centre about this matter almost 4 times. All my minutes and half of my data is gone thanks to takealot.com. Will they also compensate me for my data, airtime and time that I had to put in so far ? This is getting absolutely ridiculous.
Yet now they claim it is out of stock and cannot source them from anywhere. However, it is in stock but only R20 more expensive that when i ordered it.
I Still have not received the items from my previous order. Nor does anyone at takealot.com seem willing to help me.
I have sent over 20 emails, each time with the same response ''This matter will be escalated to the relevant department and feedback will be provided as soon as they have anything to report''. I have also called the call centre about this matter almost 4 times. All my minutes and half of my data is gone thanks to takealot.com. Will they also compensate me for my data, airtime and time that I had to put in so far ? This is getting absolutely ridiculous.