Incompetence + False & Misleading Advertising = Irate Clients!

On 16th September 2023 I saw on Takealot's online site 2 Green Steel 20 liter Jerry Cans being advertised for R699-00, which I duly order (order number ***). The Jerry Cans depicted in the photographs were exactly what I required. On Monday, the 18th September 2023, the Jerry Cans I ordered were delivered to my home. Only later that afternoon, after removing the packaging I noticed that the Jerry Cans I received were vastly different to that in the Takealot's ad, being that the long sides of the Jerry Cans were "rounded" as opposed to being flat sides, which is the norm and is required for storing them in a holder. I made contact with Takealot and pointed out the discrepancy to them with supporting photos. I was promised that they will collect the ones already delivered when they come and deliver me the "correct jerry cans". On arrival of the replacement jerry cans, it was noted that they were still incorrect as well, being the same as the initial jerry cans. Takealot then took the "new cans" back with them and refused to take the initial incorrectly supp**** cans with them. After receiving numerous SMS's from Takealot that the initially delivered cans will be collected on 26th September 2023, I had to contact them today asking when these cans will be collected, as this is now holding up my refund process! Collection will hopefully now take place on 28th September 2023.