Incompetence at it's Best

<p>Went onto Takealot webpage to place an order for an item. As I get to the end of the order, it says 'Oops, your cart is empty'. I go through the whole process again, only to have the same screen come uo - 'Oops, your cart is empty'. i call Takealot immediately as, I get 2 emails confirming that I have purchased the item twice, now! I ask them to cancel the one item. 'Sorry we cannot cancel a order it's been dispatched!!' Do I look like an idiot, that 5 minutes after placing an order, it's already been dispatched. I follow it up with an email.</p> <p>Their reply. ' Sorry we cannot cancel the order. You must wait for it to be delivered, then log a return. Then we will send the courier back to collect the item. When it's back in stock, then we can process a refund. Beware, you are dealing with a third world company. I am expected to wait 2 weeks now before I can get a refund, because of Takealot's total incomepetence</p>