INCOMPETANCE

BAD EXPERIENCE WITH TAKEALOT :( I PURCHASED A PRINTER AND RECEIVED DELIVERY FAIRLY QUICKLY. WHEN SETTING UP THE PRINTER I DISCOVERED THERE WAS NO POWERCABLE IN THE BOX. FURTHERMORE THERE WAS NO CARTRIDGE IN THE PRINTER WHEN IT CLEARLY STATES ON THE BOX - FIRST CARTRIDGE INCLUDED. I IMMEDIATELY REPORTED THIS AND ASKED FOR AN EXCHANGE THROUGH THE APP, FOR I WANTED THIS SPECIFIC PRINTER. I EVEN WOULD'VE BEEN GOOD IF THEY JUST SENT ME THE MISSING COMPONENTS. I RECEIVED AN EMAIL STATING I MUST TAKE THE ITEM BACK TO THE PICKUP POINT. ON ARRIVAL THE LADY COULD NOT TAKE THE ITEM FOR THERE IS NOTHING DONE ON THE SYSTEM YET REGARDING THE EXCHANGE. WHY WOULD I RECEIVE AN EMAIL STATING I MUST RETURN THE ITEM JUST TO BE SENT BACK WITH THE ITEM???? INCOMPETANCE!