Incompentance

On cancelling a product you have to wait 2 to 3 working days. Thats what you are told on the phone and the you get a mail stating different. Calling again talkimg to someone else they get a attitude and doesnt care what you were told on the phone and stays stuck on the mail. Notnlistening to what you have to say. Unfriendly service. Ive been using Takealot for years just to get 2 agents that are unable to assist