1 reviews | Active since Aug 2013

25 Mar 2025, 13:35

Inaccurate stock levels: Not the first time

I am in the market for a Mini PC, and saw the model that I wanted on Takealot, which is a Proline product.

I then contacted Proline to find out if I could bring the product directly to them in the event of a warranty claim, to which they said it's perfectly fine, but they did inform me they don't have any stock currently in the country.

Worried that this might be an error on Takealot's listing, I raised a query to find out if their seller had stock.

On the website was two options: R5999 with a waiting time of 7 days, and R6599 available next day. Turns out this was from two separate sellers, which I didn't realise immediately.

I asked Takealot, and they confirmed stock, but when I went on site, the R5999 option was no longer available, only the R6599 option from the other seller. This means they were advertising something as being in stock at one of their sellers when in fact it wasn't.

This means that they advertised incorrectly, and I think it is ********* to do that. If I had placed the order for the R5999 option, they would've cancelled my order due to non-stock, and credited my account, tying my money up for 5-7 days before being refunded.

They should keep their stock levels accurate to avoid this. This has happened to me historically more times than I care to mention with Takealot and it is very disappointing, sneaky and *********.

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