RVDM
Raymund Van Der Mescht
1 reviews | Active since Nov 2011
21 Dec 2015, 13:21
In Stock,arrived at takealot,now wait 15-20 days!!
How on earth are Takealot operating?? Order No: *** was placed on Saturday 19/12/2015 12:31:25 When I bought this item, it showed that stock is available in JHB and CPT. Not my first purchase from Takealot. As in past if item are in stock in JHB, I receive it the next working day. If its only in stock in CPT I receive it in 2 working days!! This item was supposed to be delivered by today, but when I logged into my order it shows \Arrived at Takealot"(phone app) and \""In Stock\"" (laptop) called the call centre and Natalie told me that it will take 15-20 working days"
Helpful (0)
Replies (1)0
Replies (1)
takealot.com's replyOfficial
21 Dec 2015, 16:38Hello raymundpta,
Thank you for taking Ashantay from our complaints team's call to clarify the situation. This item currently has a lead time of 15 - 20 working days, however this relates to new orders. An in stock unit was allocated to your order and your parcel has already shipped. We apologise for the confusion and unnecessary concern caused by providing you with inaccurate feedback.
Our complaints team is monitoring your parcel's status to make sure that it is processed and scheduled for delivery soonest.
Kind Regards,
takealot.com
Thank you for taking Ashantay from our complaints team's call to clarify the situation. This item currently has a lead time of 15 - 20 working days, however this relates to new orders. An in stock unit was allocated to your order and your parcel has already shipped. We apologise for the confusion and unnecessary concern caused by providing you with inaccurate feedback.
Our complaints team is monitoring your parcel's status to make sure that it is processed and scheduled for delivery soonest.
Kind Regards,
takealot.com
takealot.com's reply21 Dec 2015, 16:38
Official
Hello raymundpta,
Thank you for taking Ashantay from our complaints team's call to clarify the situation. This item currently has a lead time of 15 - 20 working days, however this relates to new orders. An in stock unit was allocated to your order and your parcel has already shipped. We apologise for the confusion and unnecessary concern caused by providing you with inaccurate feedback.
Our complaints team is monitoring your parcel's status to make sure that it is processed and scheduled for delivery soonest.
Kind Regards,
takealot.com
Thank you for taking Ashantay from our complaints team's call to clarify the situation. This item currently has a lead time of 15 - 20 working days, however this relates to new orders. An in stock unit was allocated to your order and your parcel has already shipped. We apologise for the confusion and unnecessary concern caused by providing you with inaccurate feedback.
Our complaints team is monitoring your parcel's status to make sure that it is processed and scheduled for delivery soonest.
Kind Regards,
takealot.com