****in ****ed

Pathetic order a charger on the Wednesday will be delivered the 28th saturday.then they cancelled lost the parcel was sent to Pretoria and I stay in vereeniging.no calls or emails were answered.got hold of a take a lot driver next door doing delivery he gave me number called they referred me 4 times i.again called Monday still no delivery no call back .got email then I called Thursday again delivery cannot be located again got a sma Friday will be Saturday . Saturday morning before 8.30 I'm a mom I work from ,sms they no one was able receive the parcel 6 members in my home not one of saw a delivery at the gate.sms comes through again to reschedule.calles in no answer .what the **** 1 week out of work due to laptop charger has not come I order in December to make sure how does one fix this if everyone doesn't give a **** !!!