In correct advertising

Will never buy from takealot again ........ordered a low profile jack that was advertised for R1699 they sent me a high profile jack that was of no use to me.as i already have a high profile jack ......returned it to replace the item with a note stating that the jack that was sent was of the incorrect description........guess what they send me back the same original jack that they send me the first time ..........im now stuck with the credit in takealot that i dont feel like buying anything from them ........and the worst part is that you cannot communicate with anyone in takealot......