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lucy M

1 reviews | Active since Aug 2015

29 Aug 2025, 10:51

Improved Customer experience - Thank You

Hi Takealot team,

I’d like to applaud the business on the growth and improvements I’ve noticed. Orders are now packaged better, drivers are professional, and the product catalogue is expanding with quality options. Delivery turnaround times have also improved, and I was impressed to see the clean, well-branded delivery vehicle. The system’s navigation is user-friendly, and I appreciate the recommendations and reviews features.

I’ve been a customer for a while and, although there were some disappointments in the past, it’s clear that you’re working hard to continuously improve. THANK YOU for the effort, it makes a real difference to the customer experience.

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