DB
Deon B

1 reviews | Active since Nov 2022

17 Jan 2025, 12:05

Impressed with Takealot service after seven orders in 2024 and 2025

I've been buying from Takealot since July 2024 and see that I've placed seven orders. I returned one product which didn't work as expected, and the response from their returns department was quick and there were no hassles to get a credit to my account (they also asked if I'd prefer a refund). On another occasion, I did a multi-item order and after paying, decided I didn't want one of the items. I cancelled it and within minutes got a call back from a friendly person who said it was no problem at all, and the value was refunded on the same day. Very impressed with Takealot so far. Kudos to all involved.

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