Impossible to return an item.

Can't return an item. 10 minutes after ordering the items, I see the wifi access point does not have ethernet ports, on another site cause takealot does not bother posting decent photos. I follow their documentation to cancel the order. The cancel button is not available. I email them and open a support ticket to return the item. 2 days later they finally contact me and say they can't cause it's already started the packging process. Soon as I get the delivery SMS, sent it to them and they will cancel the delivery and return the item. He also said if he can't cancel it in time reject the delivery. So I sent it to him, no reply, its quiet, no update. Takealot comes to delivery it, I reject it, the next day they come to deliver the same package again.