JF
Jarryd F

1 reviews | Active since Sept 2012

26 Feb 2015, 10:17

Impeccable Customer Service

We are too quick to complain about a bad experience yet never actually commend a good experience. <br> <br> I placed an online order last week for a small, insignificant item (a business card case). <br> <br> Fazlin got into contact and was very thorough in explaining that there has been a delay at the supplier, and all round made me feel as if I had placed a R30,000 order.<br> <br> A lot of other companies need to hire staff such as Fazlin

0
Replies (1)
takealot.com
takealot.com's reply26 Feb 2015, 10:33
Official
Hello Jarryd F,

Thanks for the thoughtful compliment. We rely on feedback from customers to keep us on track, so have to take the good with the bad, but it's indeed awesome when someone takes the time to simply thank us. Makes all the hard work that much more worthwhile. :)

We'll make sure to send this on to Fazlin & thank her for her efforts too. There's no such thing as a too small order & we'll always aim to make a special effort with all your experiences.

Thanks again Jarryd, your feedback's always welcome.
Keep well!
takealot.com