“I’m using my own fuel”

After months of not using takealot.com because of consistency in poor service (that I’ve learnt to tolerate), I get sent a rude driver to deliver my parcel that I’ve been anticipating. The parcel was scheduled for delivery until 17:00 today but the driver decided that since he could not find me at 11:00 (because I was at the dentist), that warrants delivery rescheduling for a different date though he was not even 10km away when I called him back. It’s him telling me that he uses his own fuel that took the cup for me! Takealot.com you might wanna reconsider the services of the driver sent to deliver this order #***.