I WILL NEVER BUY FROM TAKE ALOT AGAIN

on the 3rd of march 2023 I bought a router from takealot for R999 - Order *** I had a credit of R151 and I paid the difference of R848 via Instant EFT Ozow Few minutes later I received an email that my order has been cancelled

I sent an email to customer service with the proof of payment enquiring what is going on. I bought this router because i need connectivity for my research assignments.

Up to date i haven't been assisted. I'm getting several responses from different people who dot seem to know what they are doing.

I was asked to provide my banking detail and i did. some one different came back advising that they cant refund me they will issue a voucher, I've been waiting since then

Now I'm being told that my account has been credited. how so? because the amount reflecting is R151 what happed to the R848? I want my money back

Where is my MONEY !!!!!!

Why is it taking so long to receive my money back???

OZ-Takealot online ***