MB
Mark B
1 reviews | Active since Jul 2011
11 Jun 2015, 15:10
I want my TV!!!!
Hisense LEDN60K390 60\ Full HD LED Smart TV advertised for R157 on [URL Removed] on 10/06/2015. I managed to purchase the product as it was the bargain of a lifetime. Funds were deducted from my account as per usual when purchasing from Takealot. Confirmation emails were sent for both Order Confirmation and Payment confirmation. Today
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takealot.com's replyOfficial
11 Jun 2015, 16:58Hello markbass,
We're sorry that you were affected by this situation and for the disappointment caused. Our T&Cs also provide for technical errors such as these and it's in accordance to this that your order was cancelled and your account credited. As a gesture of compensation we've extended an additional account credit of R200 to you, but it seems as though it's not reflecting yet.
Our complaints team will assist in correcting this soonest & will be in touch with you to confirm as soon as it's been actioned.
Sincerely,
takealot.com
We're sorry that you were affected by this situation and for the disappointment caused. Our T&Cs also provide for technical errors such as these and it's in accordance to this that your order was cancelled and your account credited. As a gesture of compensation we've extended an additional account credit of R200 to you, but it seems as though it's not reflecting yet.
Our complaints team will assist in correcting this soonest & will be in touch with you to confirm as soon as it's been actioned.
Sincerely,
takealot.com
takealot.com's reply11 Jun 2015, 16:58
Official
Hello markbass,
We're sorry that you were affected by this situation and for the disappointment caused. Our T&Cs also provide for technical errors such as these and it's in accordance to this that your order was cancelled and your account credited. As a gesture of compensation we've extended an additional account credit of R200 to you, but it seems as though it's not reflecting yet.
Our complaints team will assist in correcting this soonest & will be in touch with you to confirm as soon as it's been actioned.
Sincerely,
takealot.com
We're sorry that you were affected by this situation and for the disappointment caused. Our T&Cs also provide for technical errors such as these and it's in accordance to this that your order was cancelled and your account credited. As a gesture of compensation we've extended an additional account credit of R200 to you, but it seems as though it's not reflecting yet.
Our complaints team will assist in correcting this soonest & will be in touch with you to confirm as soon as it's been actioned.
Sincerely,
takealot.com