I want my refund!

Had another terrible experience with Takealot.

Firstly the package came in a packet which isn't normal it was meant to be in a box because it was a normal deal. NOT a unboxed deal. It was used before. The box of the product was broken and the ring light does not fit the stand. Parts of the product are missing. The ring light is not the correct one. I did not order that. The one I ordered comes with a separate remote.

I am unsatisfied with your overall performance as a company. I have recieved two other orders that were used before. I purchased a brush hairdryer which already had hair in it when I recieved it. The second time was when I bought a kiddies broom and dust pan set. It was delivered to us in a terrible condition. The product was used, as the bristles were frayed and dirty.

I am unable to use this product because the two does not fit together. It makes no sense that something sold together doesn't fit together

Your dispatch team may be messing around with your merchandise before it gets sent to the customers or someone swaps the product for the new one.

I called multiple times and then eventually asked for a refund. They haven't given my refund because accessories are missing yet that was the main problem in the first place.