I want my money back please

On Thursday I made a phone call querying about the items I bought was expecting delivery on the15th as they promised, on the day of purchase they maximum waiting period is the 18 June, 18 June I spoke to one of their urgent Lauren-Leigh Jarvis she promised I will receive it same day On the 19 th June 2020 I spoke to someone else who also promised I receive the parcel before 14:00 pm

I explained I’m relocating same day.

Saturday 20 June Nasief Davids sent an email asking for my address I responded that I no longer need the item. I had to buy another one as I was treated unfairly waiting for nothing. Today the 23 June they go and deliver at my previous location which I explained very well I no longer stay there

I even logged a refund complaint on their system

Takealot is a **** and they undermine people

I want my money back and they must fetch the item as I moved there on the 19th

Such a bad treatment While I tried so hard to communicate