1 reviews | Active since Jun 2015
I WANT MY MONEY BACK
1.I had an existing credit on my account for R364 and I placed an order on 6 May order number:Order # ***.<br> 2.I realised that the router I had ordered was not correct so I cancelled it on the same day and asked for my credit to be made available again.<br> 3.The following day I ordered the correct router using the R364 credit and I topped up with R285 in cash Order # ***.<br> 4.Payfast allocated R214 of the R285 to the cancelled order.<br> 5.After a few weeks, takealot cancelled my second order due to non payment from me, and made my R364 credit available to me again.<br> 6. The R364 credit has been refunded by takealot<br> 7. I want a refund for the R214 paid in and takealot are referring me to Payfast and Payfast are referring me to takealot and I am running around in circles trying to get my money back.<br> 8. Bring back my money!!!!<br>
We're sorry to hear about your payment troubles & the frustration you've experienced. We've instructed our complaints team to look into the history of these transactions and to also liaise with our finance department and Payfast to try & find out where the hold-up is with this payment. They'll be in touch with an update as soon as they've investigated the matter.
Sincerely,
takealot.com
We're sorry to hear about your payment troubles & the frustration you've experienced. We've instructed our complaints team to look into the history of these transactions and to also liaise with our finance department and Payfast to try & find out where the hold-up is with this payment. They'll be in touch with an update as soon as they've investigated the matter.
Sincerely,
takealot.com
