I placed my order on tge 25November and I was told that I will receive my order on tge 24 December and those items where mwnt for Birthday celebration that has already passed

I placed my order on tge 25November and I was told that I will receive my order on tge 24 December and those items where mwnt for Birthday celebration that has already passed. And I tried contacting them without success. I'm frustrated, dissatisfied and disappointed of their service.