I placed an order on 8 January 2024 (am). I purchased 2 items which was advertised as 5 - 7 working days transit. After checking out, I get email confirmation of delivery on 17th Jan (8 working days). So at this stage - no worries. On 16th Jan (1 day lef

I placed an order on 8 January 2024 (am). I purchased 2 items which was advertised as 5 - 7 working days transit. After checking out, I get email confirmation of delivery on 17th Jan (8 working days). So at this stage - no worries.

On 16th Jan (1 day left to deliver) I receive an email citing that 1 of the items I purchased is no longer in stock. So it took Takealot from 8th to 16th to figure out they had no more stock.

Then also on 16th, I get another mail citing that the other item I ordered is further delayed to 26th Jan. So this now means 15 Working days to deliver something from South Africa to Within South Africa.

So then I request a Cancellation and a full refund. Takelot tells me they cant because the warehouse was given instruction to pick...

Pick What I wonder? 1 item is Out Of Stock and the other is delayed by another 10 days.....What exactly are they picking??

Takealot took payment for something they advertised, then they completely messed me around, then they dont want to give my money back all because of an instruction to a warehouse to pick something in 10 days time.

So Now I'm told by Takealot..........Wait until you get an SMS for delivery (+10 days time), then cancel, then request a refund then wait a further 3 to 5 working days for your money back.....

WOW.......All I can say is WOW.......Really truly horrible service.