I placed an order for a immobilizer remote for my car

I placed an order for a immobilizer remote for my car. The picture and the description matched my remote.Paying a R90 delivery fee so thatvi could get it the next day asbo couldnt use my car due to remote being broken. Get my parcel the next day just to see its the wrong remote totally different as to what picture is.I logged a return and money back. They were quick to take the parcel back the next day quick to take money on ordering but here i stil sit and wait for my refund and because if their mistake i dont get my delivery fee back!!!!!this is not on...