I paid R100 for a delivery that didn't come

Order number: *** - I erroneously placed an order for delivery on 26 Feb on the 19th of Feb. When i realised my mistake I sent an email requesting to get the delivery rescheduled and i was promised delivery on 23 Feb which never happened. Today is the 26th of February, i waited all day for delivery and none came. I sent an email this morning following up on delivery as the tracking system showed that it hadn't been shipped. I got notified via sms at 13h47 that I would get delivery today but no delivery came. At 19h23 I got an sms saying the courier tried to deliver which is a lie because I never got any call about the delivery. I paid an extra R100 for the delivery and I need it refunded. Takealot has become such a dishonest company. The service is so appaling and you lie to clients because you feel you can get away with it. I will definitely log a complaint with the necessary body that deals with consumer rights. Takealot doesn't take any accountability ever and whenever we complain you just say sorry and keep it moving