I just had terrible first time experience with Takealot.

Order #***7

Order was dispatched on time and that was the last good thing. From there courier didn't bother delivering the goods, they didn't even call when they couldn't locate "my address" as they claim. Following day (21/10/2020), I called the courier, I was assured they will attempt a second delivery and the courier driver will call me this time around.

This morning, I woke up with credit emails from Takealot, tried to re-order and baam, not everything was credited. Initially order was for R1457 and only got credit amount R1159. Two items on the order were not credited back?

So is this how you treat your customers, I always believed first impression is very important. It is not the case with my order.