1 reviews | Active since Dec 2019
I ****ING HATE TAKEALOT!!!!!
If I could give less than one star, I ****ing would! **** YOU TAKEALOT! You waste my ****ing time! And **** your call centre staff too! You all need training or need to be fired! ALL OF YOU!
I've been a loyal customer of Takealot for many years, but my recent experience has left me incredibly frustrated and disappointed. It feels like they either lost, misplaced, or mishandled over half of my latest order. The call center was of no help, as they just kept repeating the same unhelpful script, showing a lack of willingness or ability to solve the problem.
It's disheartening to see a business employ people who seem to take no responsibility for their job and show no commitment to providing good customer service. This experience has made it incredibly challenging for me to continue supporting local businesses, despite my desire to do so. If Takealot continues with this nonchalant attitude, they run the risk of losing customers to competitors like Amazon.
Unfortunately, this will be my final order with Takealot. It's not just that they messed up my order; they also canceled items that I needed, further adding to my frustration. Their communication throughout this process has been a mess, and I'm incredibly disappointed in their service. You make me feel like I’ve lost my ****ing mind!
