eL
ewald L
1 reviews | Active since Nov 2015
26 Nov 2015, 12:37
I hope she heads up the department one day
WOW WOW WOW, what fantastic service i received from this lady. <br> After making a mistake and marking COD on my order (although i paid in full with my card), Phumza managed to contact all key departments and suppliers to manage the mistake and apply the necessary changes prior to the delivery of my goods. She constantly gave feedback informing me every step of the way. Prior to Phumza i had two other consultants that simply did not bother to dig below the surface in order to find a solution to my problem.<br> <br> Thank you Phumza, i hope Takealot takes good care of you!<br>
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takealot.com's replyOfficial
26 Nov 2015, 14:03Hello ewald123,
We certainly will! Thanks for sharing your wonderful experience. We're thrilled to hear about the great service you received from Phumza and we'll pass this on to our customer service management team. We'll also make sure to thank her for her rock star performance and quick thinking to get this matter sorted out before it escalated.
We appreciate the compliment and kind feedback. We'd love to hear from you again.
Kind Regards,
takealot.com
We certainly will! Thanks for sharing your wonderful experience. We're thrilled to hear about the great service you received from Phumza and we'll pass this on to our customer service management team. We'll also make sure to thank her for her rock star performance and quick thinking to get this matter sorted out before it escalated.
We appreciate the compliment and kind feedback. We'd love to hear from you again.
Kind Regards,
takealot.com
takealot.com's reply26 Nov 2015, 14:03
Official
Hello ewald123,
We certainly will! Thanks for sharing your wonderful experience. We're thrilled to hear about the great service you received from Phumza and we'll pass this on to our customer service management team. We'll also make sure to thank her for her rock star performance and quick thinking to get this matter sorted out before it escalated.
We appreciate the compliment and kind feedback. We'd love to hear from you again.
Kind Regards,
takealot.com
We certainly will! Thanks for sharing your wonderful experience. We're thrilled to hear about the great service you received from Phumza and we'll pass this on to our customer service management team. We'll also make sure to thank her for her rock star performance and quick thinking to get this matter sorted out before it escalated.
We appreciate the compliment and kind feedback. We'd love to hear from you again.
Kind Regards,
takealot.com