MA
Muneer A
1 reviews | Active since Jul 2013
01 Dec 2015, 16:31
I have still not receieved my refund.
I ordered a tent on the 19th November order(#***). On the 21st takealot phoned me to let me know due to a pricing error and i would be refunded. Its the 1st of Dec and i still not received my refund (R299). I have sent multiple emails with no response. This order also shows delivered but i haven't received either the tent nor the refund. I am sick of having to run after my money. I want a refund and i do not want takealot credit as i would rather spend my money elsewhere.<br> <br> Regards,<br> Muneer
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takealot.com's replyOfficial
01 Dec 2015, 17:18Hello muneerabrah,
We apologise for the delay with your refund request and will make sure that this is actioned ASAP. Our complaints team is currently liaising with our finance department to make the necessary arrangements and will provide you with the proof of payment once this has been actioned.
Sincerely,
takealot.com
We apologise for the delay with your refund request and will make sure that this is actioned ASAP. Our complaints team is currently liaising with our finance department to make the necessary arrangements and will provide you with the proof of payment once this has been actioned.
Sincerely,
takealot.com
takealot.com's reply01 Dec 2015, 17:18
Official
Hello muneerabrah,
We apologise for the delay with your refund request and will make sure that this is actioned ASAP. Our complaints team is currently liaising with our finance department to make the necessary arrangements and will provide you with the proof of payment once this has been actioned.
Sincerely,
takealot.com
We apologise for the delay with your refund request and will make sure that this is actioned ASAP. Our complaints team is currently liaising with our finance department to make the necessary arrangements and will provide you with the proof of payment once this has been actioned.
Sincerely,
takealot.com