FM
Fihliwe M

1 reviews | Active since Aug 2023

15 Aug 2023, 15:40

I have f

Account:*** I bought 2 phones Samsung Galaxy A33 and A03 December 2022. A03 22 June 2023 stop working.

When we log a call on 23 June 2023 we have received two massages reference MRRN-CW4D4-G47W saying in bold "Please return the following priduc to Booysens Reserve pickup point by Monday, 03July 2023 and the ather one says return before 03-07-2023 and that will be 10 days later. Delaying tectics of warranty. On the 29 June I complained why it has to take a 10 days to return a product. They told me to relog and the return reference I did the reference MRRN-J59RAVNW7 I and it was clear marked that I want refund. Cause I didn't damaged the phone. And I can not buy the phone in six months stopped working and telling me about repairing. That simply means takealot sells refurbished or factory reject products.

0
Replies (0)