I got ****med by takealot

This is my first time ordering with these people and I must say this by far is the worst experience I have ever had with an online shopping company. I paid extra for my product to be delivered the day after I placed my order to no avail, they used the lame excuse to cover for their drivers laziness by saying my address had insufficient information. They gave me assurance that my order would arrive today and its now 19:29 upon typing this email to no form of communication. Very dissatisfied with the services