I don’t even have a title, I’m annoyed

I don’t understand why we have the option of selecting a delivery date and make delivery payment that goes with that date only for takealot to deliver on the day it chooses to. I’ve been having a lot of issues this past week or so with them and all my orders have been getting delivered on A different day from the one which was initially stipulated. They don’t communicate and ontop of that, they put false information stating that I rescheduled my delivery when I had been sitting at home the entire day waiting on them. They’ve wasted a lot of my time this week and now they delivered the wrong product which was supposed to be collected today and have it replaced with the correct one. They asked me to send them the barcode as well as the product inside and out but apparently that was not good enough cause they came back and asked for another image of all the contents outside the box to verify. I spent the whole day at home today as they were meant to come pick up the package but they didn’t, which I could have used the time to run my errands. I am done honestly