1 reviews | Active since Feb 2011
i don't care
<p>I responded to an email sent from standard bank about a R100 off on standard bank credit card holders.</p> <p>I proceeded to purchase 2 X astrum gamepads which was here http://www.takealot.com/astrum-dual-gamepad-pc-vibration-usb-gp220/PLID ********** 3 which was R249 for 2.</p> <p>Takealot sent me these http://www.takealot.com/astrum-dual-gamepad-pc-digital-turbo-clear-usb-gp120/PLID ********** 2 which is R100 less than the items i actually paid for.</p> <p> </p> <p>So between sending me the wrong items and then expect me to be silent when the items are R100 less.</p> <p>but after my complaint they removed the item and the link which i purchased and they sent me something that i did not purchase.</p> <p>I logged a return with takealot after a week they sent me the same item which is actually R100 less than the item i ordered.</p> <p> </p> <p>I have lost faith in online purchasing.</p> <p> </p> <p>I would rather go to the store and do it myself because we dont have adequate online shops, with inadequate systems. </p> <p> </p> <p>First buyfast and now takealot, it just gets worse and worse</p>
Hello Kraitx,
We're terribly sorry that you received the incorrect items.
Thank you for taking our complaints teams call and granting us the opportunity to look into this matter for you.
We have escalated your concerns to the relevant department and we will revert back to you with feedback as soon as we have an update.
Regards
Takealot.com
Hello Kraitx,
We're terribly sorry that you received the incorrect items.
Thank you for taking our complaints teams call and granting us the opportunity to look into this matter for you.
We have escalated your concerns to the relevant department and we will revert back to you with feedback as soon as we have an update.
Regards
Takealot.com
