I am done with TAKEALOT.COM

My delivery was scheduled for today. Got an sms saying that my item was not delivered and it has been rescheduled. The driver said that I was not at home. The driver **** because I was at home. When I questioned him about where he went and the place he described, immediately I knew HE WENT TO THE WRONG ADDRESS because he mentioned security but my road has no security! I called the call Centre and spoke to someone named SIHLE. Totally ARROGANT, RUDE and has NO KNOWLEDGE ABOUT THE TYPE OF WORK HE IS DOING and how to resolve or escalate issues. We never let me explain the situation. He kept cutting me off and when I told to give me a chance to explain HE SAID THAT THE CUSTOMER MUST JUST KEEP QUIET AND LISTEN . A business cannot have rude and arrogant people especially not at customer service. You need to have your finest and s****ed employees to deal with customer complaints. I am in business and I have studied business. You cannot treat your customers this way. I’ve been buying from takealot for the past good couple of years. I am now asking them to REMOVE MY INFO AND ACCOUNT and I will NO LONGER DO BUSINESS WITH TAKEALOT. THIS IS NOT THE FIRST ORDER THEY HAVE MESSED UP