I AM BEYOND ANGRY AND ****ED OFF AT THE SERVICE

If I could, I would give them - 0 stars

I AM BEYOND ANGRY AND ****ED OFF. After waiting over a month, I finally received my daughter’s replacement bicycle today, only to discover that it is missing parts. As shown in the attached images, the handle control bar and the shade cover are not included. This is completely unacceptable. I am now expected to return the item again, after already experiencing significant delays and inconvenience. At this point, I need this matter resolved today. Either: The missing parts are fixed and resolved today, or I receive a full refund into my bank account for both of my children’s bicycles, as I will be purchasing them elsewhere due to the ongoing issues and poor service experienced. If this is being resolved today, we want to drop the bicycles off at the Booysens Takealot pickup point. I have been severely inconvenienced throughout this entire process, and the situation has become completely ridiculous. I was busy talking to a lady on the phone explaining my situation and she just put the phone down. THIS SERVICE IS UNACCEPTABLE!!!!!!!

I will rather order from Amazon far better service if you ask me!! And it is sad because I used to love Takealot - Well guess NOT ANYMORE