i am a new cumsotmer and yet i am unhappy

Order Number: *** I am a new cumsotmer I place this order as everyone was telling me TAKEALOT is the bast bt now I yer all first time cumsotmers need to send in proof of identification I lost my I'd book yesterday and don't Kow how long it will take to get back and I don't trust just giving it out like that to now I can't shop on TAKEALOT to its so unfair as I am still new and it's my 1st order and to add more Disappointment To the story a guy that is renting at my premises Did have a TAKEALOT Profile And was blacklisted and deactivated And we stay at the same address so I wanna Kow if I can still still shop on TAKEALOT its just the address that will be the same noting else plz get back to me I really wanna shop on TAKEALOT if I did have my I'd I would have sent it in bt I lost it yesterday and if TAKEALOT really wants me as a cumsotmer they would help me and let me order as this is sending out a bad passage On treating new customers like this i am a completely different person Then the person that was blacklisted we just stay in the same address he stays in the backyard servants quarters I stay in the house bt if you don't want my business Its fine juat say