How many are ****med this way by Takealot!

Be on lookout for this!! Although if it happens to you, I am not sure how you will fix it. This happened twice to us. The most recent incident, I bought something at what I must agree very good price, We received a delivery date for the Thursday. The day before scheduled delivery we, received a message "we tried our best but could not get hold of you and the items are returned, will receive refund."

I must stress again, received this a day before scheduled delivery and we were available for delivery even on day it was cancelled.

I then phoned them, and after holding for hours, they admitted that order was cancelled due to a "pricing issue" but they messed it up and blamed us not being available. They said someone will phone back to talk to me, of course no one did.

Here is the thing - They charged R75 delivery, the goods were credited but not the delivery because T&c's state "we were not available". See the issue here, they made a "pricing mistake" cancelled the order and took the delivery money, is this not *****?

As I said it is the second time that this happened, first time I could not even get through to someone and I was upset but left it.

This is such a convenient way to shop but so nervous using them now, we need competition. If they were just honest about this it could have been so much different. Just say - Sorry we messed up - here is all your money back and it would have been forgiven but this way making as if it customer's error is not right.