DP
Dylan P
1 reviews | Active since Aug 2011
18 Apr 2016, 19:39
HOW DOES IT TAKE 6 DAYS TO SHIP FROM CPT TO JHB???
Just a few questions because I am absolutely sick and tired of being told the same thing, that my order is on a milk run and is on its way.<br> <br> How in God's name was it shipped from the warehouse in Cape Town on Wednesday the 13th and by the 18th it is still not even in Johannesburg. Did the truck just pull over and die???<br> <br> I used to be one of the biggest advocates of Takealot and before that Kalahari. After the service I received, not anymore. <br> <br> After numerous calls and emails, everybody just giving me a standard response. I am sorry, but that is not how business works. <br> <br> I am absolutely fed up with the service that I have been receiving from Takealot. <br>
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Replies (1)takealot.com's replyOfficial
18 Apr 2016, 20:00Hello dylan.petzer,
We are terribly sorry that you have not received your order on its promised delivery date.
Thank you for taking our complaints teams call this evening and allowing us to look into this issue for you.
We have escalated your concerns to the relevant department to have this matter rectified as soon as possible.
We will revert back to you with feedback as soon as we receive a response.
Regards
Takealot.com
We are terribly sorry that you have not received your order on its promised delivery date.
Thank you for taking our complaints teams call this evening and allowing us to look into this issue for you.
We have escalated your concerns to the relevant department to have this matter rectified as soon as possible.
We will revert back to you with feedback as soon as we receive a response.
Regards
Takealot.com
takealot.com's reply18 Apr 2016, 20:00
Official
Hello dylan.petzer,
We are terribly sorry that you have not received your order on its promised delivery date.
Thank you for taking our complaints teams call this evening and allowing us to look into this issue for you.
We have escalated your concerns to the relevant department to have this matter rectified as soon as possible.
We will revert back to you with feedback as soon as we receive a response.
Regards
Takealot.com
We are terribly sorry that you have not received your order on its promised delivery date.
Thank you for taking our complaints teams call this evening and allowing us to look into this issue for you.
We have escalated your concerns to the relevant department to have this matter rectified as soon as possible.
We will revert back to you with feedback as soon as we receive a response.
Regards
Takealot.com
