How can we takelot you to a lot of empty promises?;

Dear Kionne, Thanks again for your friendly efforts to try and put me in contact with Takealot. I appreciate that, you're telephone etiquette is admiral! I didn't get any response from them, it is not the first time that they chose to ignore me, and I don't think I see chance to place another order ever again! The chair is crucial to me, and I MUSTMAKE an informed decision! The VERY LEAST, the company can do is to provide customers who desperately needs it with all the specs! Not so much as the battery size or time to charge is even mentioned! Sure, it looks good on your app, as per the attachment but this doesn't give me any information, I must have to make a life changing decision and the irresponsive, non-care attitude makes it impossible! After my disappointment and to my regret, I don't have any choice but to get the word, of the obvious lack of customer service or even care out as far as possible, hence why I have decided to do start with it today, by putting a negative review on hellopeter.com. Since the company have my details to get in contact with me, I very much doubt that they will as customer support and satisfaction is very clearly not in their comprehension! Not so Kind Regards, Werner Homann