1 reviews | Active since Sept 2016

19 Sept 2016, 14:35

Horrific service

<p>It has been over three months and approaching four now and I am still waiting to take delivery of my hard drive. Talk about super speedy delivery service for an online shopping platform. Pathetic.</p> <p> </p> <p> </p> <p> </p> <p>##- Please type your reply above this line -##</p> <p><br />Your request (Re: takealot.com Re: Re: Your takealot.com return request RRN-CCAA-1B50 (Ref. ********** )) has been updated.</p> <p>Olivia Stanford (takealot.com)<br />Sep 16, 13:42 SAST</p> <p>Good day Prince</p> <p>Hope all is well</p> <p>Please can you confirm if you have received the item as yet .</p> <p>Hope all is in order and please let us know if you need any further information.</p> <p>May you have a wonderful day further</p> <p>Regards</p> <p><br />Olivia Stanford</p> <p>Olivia Stanford (takealot.com)<br />Sep 13, 20:47 SAST</p> <p>Good day Prince</p> <p>Hope all is well</p> <p>We would like to confirm that we have received your request</p> <p>We will follow up with the relevant department and will then advise accordingly .</p> <p>Hope all is in order and please let us know if you need any further information.</p> <p>May you have a wonderful day further</p> <p>Regards</p> <p>Olivia Stanford</p> <p>Prince Mphokane<br />Sep 13, 17:42 SAST</p> <p>This is a follow-up to your previous request # ********** "Re: Your takealot.com retur..."</p> <p>Hi,</p> <p>Does it take this long to deliver an item? This is unacceptable. I cannot always email you guys for follow ups. The level of service I have received in this regard is pathetic and I will not be using your platform ever again.</p> <p>I would like my item back before COB tomorrow or otherwise I am taking this to social media.</p> <p>Sent from my iPad</p> <p> </p> <p>[1GOYDE-3VM0]</p> <p> </p>

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Replies (1)
takealot.com
takealot.com's reply19 Sept 2016, 18:33
Official

Hello justprince-mphokane,

It is with regret that we learnt of the disappointing experience with us and for the delays in concluding your return request.

Thank you for highlighting this with us and for accepting our offer to review the matter. We are happy that we could assist and resolve the issue together.

Regards

Takealot.com