Horrific service, *****!

We received an SMS confirming delivery for June 26th, stayed home all day waiting in vain. No communication from take a lot, tracked the order in the app and it says they messed it up on their side and delivered at a wrong facility and they'll reroute.

Today the 28th, called in and customer care agent tried to blame us for having multiple addresses(all in Johannesburg) and made silly stories about payments although the order was paid immediately online. Now we're sent a generic email saying "we must wait 3 business days"

We're disgusted with the unwillingness to help from take a lot staff

Maybe they gifted themselves(stole) our order.