Horrific follow up service on a laptop

<p>we bought the HP 250 G4 (Order # ********** ) on the 1st of June from Takealot. From the momement me received the unit we were unable to use the unit properly, experiencing problems with the wifi and bluetooth.</p> <p> </p> <p>We sent a complaint e-mail which was never rep**** to. Then we sent the unit back to takealot, and it was just returned to us as stating that there was no problem with the unit.</p> <p> </p> <p>We are still unable to use the unit. We would also love to know how they actually tested the unit as it had as password on and we forgot to provide it, this was never requested from us. Our IT guy also sent a full report from our side to the individual dealing with our unit at that stage and no reply or feedback was ever given. Joke is, that which is the problem can only be detected once logged on to the system. But this was never assessed, we were just sent back the unit. So now we spent almost R7000 on a unit which we still are yet to be able to use!</p> <p> </p> <p>HORRIFIC SERVICE</p> <p> </p> <p> </p>