EV
Elizabeth V

1 reviews | Active since Jan 2014

09 Nov 2016, 10:48

Horrific customer service.. I mean, NO CUSTOMER SERVICE!!!

<p>Imagine my surprise when I ordered something on the 26th of October 2016 to get a estimated delivery date of 8 November 2016!!! Yes that's right, TWO WEEKS!!!!!!!<br />I decide it's OK and I wait patiently for my order...8 November 2016 comes and goes and no delivery of my order that I have already waited TWO WEEKS FOR!!!<br />I log onto my profile today only to see that it has been pushed ANOTHER WEE**** And you do not even notify me of this! DISGUSTING customer service! ABSOLUTELY DISGUSTING!!!<br />You need to make a plan and ship my order TODAY!!! NO EXCEPTIONS!!!</p>

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Replies (1)
takealot.com
takealot.com's reply09 Nov 2016, 13:28
Official

Hello elzabevogt,

We sincerely apologise for the unpleasantness you have endured.

Thank you for taking our teams call today and granting us the opportunity to clarify the details regarding your concerns with you over the phone.

Thank you for your time, patience and understanding.

Regards

Takealot.com