Horrible - Takealot Returns Process (Breach of policy)

Worst online experience! We ordered a coffee machine, shortly after it stopped working. We went through the returns process and we’re assured of it can’t be fixed or replaced in 21 Days it would be refunded.

We’re now we’ll into the new year, Takealot has stopped responding to our mails. The call centre rings for 50 minutes without answer.

I’m sure at this stage this can be constituted as *****ing takealot ware sitting with our money and the product we purchased since 2020.