Horrible service !! *****ing money

Takealot has been deducting my account since December, I cancelled membership in January 2025 yet this keep deducting and when I call they promise to stop or an excuse after the other, I’m a student and this leaves my account on minus with bank charges that they won’t pay me back for. They keep changing the reference ever month, this is ridiculous and I’m sick of it. The membership was cancelled already yet they still take mon? For what good reason? They keep sending me from pillar to post, I want my money and the bank charges that always put me on minus, this is a **** honestly!!!!!!!!!