Horrible service

Bought 2 items with TakeALot on 29th Feb 2025 they sent wrong items to me, I then logged a return but they kept sending me the same items over and over again. I then instructed the security at my estate to no longer open for TakeALot if they are coming to deliver anything to me. Last week went to krugerdorp branch and they can't even find the parcel I have not received any refunds their consultants told they will come back to me still waiting, I will never buy anything from TakeALot just horrible service